🔄 Refund Policy

At SupplementalWarehouse.com, customer satisfaction is our top priority. This Refund Policy explains how we handle returns, refunds, and exchanges for purchases made on our website.

✅ Refund Eligibility

Customers may request a refund within 30 days of delivery. To qualify for a return, products must:

✔️ Be unused
✔️ Be unopened
✔️ Remain in original packaging
✔️ Be in the same condition as received

🚫 Items that have been opened, used, modified, or labeled as clearance or non-returnable are not eligible for refunds.

📩 How to Request a Refund

To initiate a return, please contact our support team at support@supplementalwarehouse.com with:

📌 Your order number
📌 Product name
📌 Reason for return

Our team will review your request and provide instructions for returning the item.

📦 We recommend using a trackable shipping service, as SupplementalWarehouse.com is not responsible for items lost during return transit.

💰 Return shipping costs are generally the customer’s responsibility unless the item is defective or we made an error.

💳 Refund Processing

Once we receive your returned item, it will be inspected to confirm eligibility.

✅ If approved, your refund will be issued to the original payment method.
⏳ Refunds typically appear within 5–10 business days, depending on your payment provider.

🔁 Exchanges & Defective Items

If you receive a defective, damaged, or incorrect product, please contact us immediately at support@supplementalwarehouse.com.

📸 Customers are encouraged to provide photos of the issue to speed up the process.
🚚 Once verified, we will arrange a replacement at no additional cost, subject to availability.

⚠️ Defective or damaged products should not be used.

🚫 Non-Refundable Items

The following items are not eligible for refunds:

❌ Opened or used products
❌ Altered items
❌ Clearance or final sale items
❌ Gift cards
❌ Downloadable or digital products

🔄 Policy Updates

SupplementalWarehouse.com reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with a revised Last Updated date.

Your continued use of the website indicates acceptance of any updates.

📞 Contact Us

If you have any questions about refunds, returns, or exchanges, please contact us:

📧 Email: support@supplementalwarehouse.com
📍 Address: 10507 KINGHURST DR SUITE MB6 HOUSTON TX 77099